Support
Need help with EMBRS? Send us an email and we normally reply within two working days. Tell us what you were doing, what happened and which device you use — it helps us fix things faster.
Subscriptions
Premium is billed through Apple In-App Purchase in the iOS app. Manage or cancel it in your App Store account — cancelling keeps Premium active until the end of the period you already paid for. Use "Restore purchases" in Settings if Premium does not show up on a new device.
For an existing Epassi purchase, email your receipt or order number and your EMBRS account email to support@embrs.dev. We activate the purchased 6- or 12-month access manually within 24 hours of receiving the required information. You can use EMBRS in the App Store version or at https://embrs.dev. If access is missing after activation, contact us using the same account email. Epassi activation does not cancel any separate recurring subscription.
Account and data
You can delete your account from Settings → Account inside the app. You can also download a copy of your training and nutrition data from Settings → Account & connections → Export my data. Deleting the account removes your personal data as described in the Privacy Policy.
Health and safety
EMBRS is a logging tool, not medical advice. Consult a doctor or qualified coach before starting a new training or diet program.